ESCU aims to provide members with a friendly, high quality and value for money service.
We hope you will never feel the need to make a complaint, but if you do, we welcome the opportunity to put things right for members who are dissatisfied. Our internal complaint handing procedure is designed to deal with complaints in a timely and transparent manner.
If you would like to make a complaint, please contact us by:
|Telephone||0300 303 3188|
East Sussex Credit Union, Hove Town Hall, Tisbury Road Offices, Tisbury Road, Hove, BN3 3BQ
For further information, you can download also our full Complaints Handling Policy (177.6kb).