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Tel: 0300 303

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Contact Us Have A Complaint?

ESCU aims to provide members with a friendly, high quality and value for money service.

We hope you will never feel the need to make a complaint, but if you do, we welcome the opportunity to put things right for members who are dissatisfied. Our internal complaint handing procedure is designed to deal with complaints in a timely and transparent manner.

If you would like to make a complaint, please contact us by:

0300 303 3188

East Sussex Credit Union, Hove Town Hall, Tisbury Road Offices, Tisbury Road, Hove, BN3 3BQ

For further information, you can download also our full ClickComplaints Handling Policy (177.6kb).

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  • East Sussex Credit Union
  • Tel: 0300 303 3188
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Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority