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Money & Advice Help with Fuel Bills

There are grants and subsidies to help if fuel bills are too high or your house is difficult to heat, especially if you are older, disabled, or have young children.

You may be able to get:

  • A discount off your energy bills
  • A grant to pay off fuel debt, or to pay for essential items such as a washing machine
  • A grant for insulation, new boiler, etc.
  • A winter cold weather payment


Who can advise?






The Details tab provides several useful links to help households to cut their energy bills and support people living in fuel poverty.


01273 664 000

Advice line 01273 664 040; help with all aspects of fuel bills and heating for anyone in Sussex

Brighton & Hove City Council

Hove Town Hall, Norton Road

Hove BN3 3BQ

(01273) 293144



Help with all aspects of fuel bills and heating for people in City of Brighton and Hove.

When not in office there are other numbers given to call.

Coldbusters (Affordable Warmth scheme)

0800 358 6668 (free from landline)

National with scheme in Brighton and Hove. For elsewhere in Sussex contact Energy Saving Trust - see below


Help people receiving pension credit or child tax credit and on very low income.

They survey your house and recommend things like insulation or a new boiler and give 100% grants to eligible people.

Home Heat Helpline

0800 33 66 99 (free from landline)


National, but will advise anyone on energy efficiency and fuel debt, and help you contact your energy company.

Energy Saving Trust

0300 123 1234 (national rate)

Lines open 9am - 8pm Mon-Fri; 10 - 2 Sat


Help with all aspects of energy efficiency, high fuel bills and fuel debt



Contact the CAB in your area by phone - can find them via website or by phoning 08444 771 17 (1p - 13p per min. on landline)

Or try CA consumer helpline

08454 04 05 06 (6p per min from landline) 020 8185 0710 (local rate)


Useful info on website - use drop down menu “gas and electricity”.


CAB will advise anyone about fuel debt and energy efficiency.


Disclaimer: These links are provided as an information service to the Public and our members.

They are outside the control of East Sussex Credit Union.

Note: Websites are information resources and are not usually definitive statements of law.
In the event of difficulty seek advice from a Government Agency/ Independent Advice centre.

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